Privacy Policy

This Privacy Policy describes how lovestcroix.com collects, uses, and shares personal information of users of our website and customers who book our vacation rental. By using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

  1. Personal Information: We collect personal information that you provide to us, such as your name, email address, phone number, postal address, payment information, and any other information you voluntarily submit when making a booking or contacting us.
  2. Booking Information: We collect information related to your bookings, including dates of stay, number of guests, and any special requests.
  3. Website Usage Data: We automatically collect certain information about your use of our website, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. We may use cookies, web beacons, and other tracking technologies to collect this information.

2. How We Use Your Information

We use the information we collect for the following purposes:

  1. To Provide Services: To process your bookings, communicate with you about your reservations, and provide customer support.
  2. To Improve Our Website: To analyze website usage data and improve the functionality and user experience of our website.
  3. To Personalize Your Experience: To customize the content and offers you see on our website based on your preferences and past bookings.
  4. To Send Marketing Communications: With your consent, to send you promotional emails about our vacation rental, special offers, and other news. You may opt-out of receiving these emails at any time by following the unsubscribe instructions included in the emails.
  5. To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We may share your information with the following categories of recipients:

  1. Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors, email marketing providers, and website analytics providers. These service providers are contractually obligated to protect your information and only use it for the purposes for which we disclose it to them.
  2. Legal Authorities: We may disclose your information to legal authorities if required to do so by law or legal process, or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
  3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

4. Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect information about your browsing behavior on our website. Cookies are small text files that are stored on your device when you visit a website. We use cookies for the following purposes:

  1. Essential Cookies: These cookies are necessary for the operation of our website and enable you to use its essential features.
  2. Analytics Cookies: These cookies allow us to analyze website usage and improve its performance.
  3. Marketing Cookies: These cookies are used to track your browsing behavior and show you personalized ads.

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  1. Using encryption to protect sensitive information transmitted online.
  2. Storing your personal information on secure servers.
  3. Limiting access to your personal information to authorized personnel only.

However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

6. Your Rights

You have the following rights with respect to your personal information:

  1. Access: You have the right to access the personal information we hold about you.
  2. Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
  3. Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
  4. Objection: You have the right to object to the processing of your personal information for certain purposes, such as marketing.
  5. Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.

To exercise these rights, please contact us at info@lovestcroix.com.

7. Children’s Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the effective date at the top of this policy. Your continued use of our website and services after any changes constitutes your acceptance of the new Privacy Policy.

9. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at: info@lovestcroix.com.